Summary of School Services (teachers)
Support Tickets
The best way to request technical support is to submit a support ticket by sending an email to helpdesk@yescharteracademy.org or filling out the form on https://yesacademy.jitbit.com/helpdesk/Tickets/New
School Email Accounts (Google Account)
Your yescharteracademy.org email account is provided by google workspace. Use this account to access
* Email: gmail.com
* File Storage: drive.google.com
* Documents: docs.google.com
* Presentations: slides.google.com
* Google Classroom: classroom.google.com
To log in visit https://accounts.google.com and enter your credentials.
Chromebooks
Each student will be assigned a chromebook to access digital resources. Students will log in using their school email address. To find a student's email address and assigned chromebook view the assignment sheet https://docs.google.com/spreadsheets/d/15m9OrulpCV6cQ5fHa8ebS7PJ9Yv8-vh_HuhCFOHMBoE/edit?gid=2024444634#gid=2024444634
- What if a student doesn't have a chromebook assigned in the assignment sheet?
If there is an unassigned chromebook in your room's cart, it will automatically be assigned during the next sync (once daily, overnight)
If there are no chromebooks available, please submit a support ticket.
- Passwords
Default passwords will be set for new students. The password will typically be in the format 'yesfoxes{current year}' for example 'yesfoxes2025'
Students in 6th grade and up will set their own passwords which they will need to remember. If a student forgets their password it can be reset by filling out the password reset form. Passwords for new student accounts will follow the same format given above.
Students in grades 1 - 5 will have a unique password set for them, use the student password manager to view and reset their passwords.
Students below 1st grade and below will all use the same password to log in. The password will be in the format 'yesfoxes{current year}' for example 'yesfoxes2023'
Learn more about chromebooks https://support.google.com/chromebook/?hl=en#topic=9016892
- Common Problems
When logging in, the student gets a message stating that they're not authorized to use the device.
* Double check the assignment sheet and ensure that the computer's tag (the 8 character code on the bottom sticker) matches the computer assigned to the student. If the computer was assigned recently, try restarting the device by holding the power or lock button. Submit a support ticket if further issues occur.
The chromebook's screen is rotated, magnified, color inverted, etc.
* The student most likely activated an accessibility option. Review the accessibility options and disable those required. Learn how to turn on/off accessibility options https://support.google.com/chromebook/answer/177893?sjid=5642376256297163812-NC
When a key is pressed on the keyboard, the wrong character is typed
* The keyboard language may have been changed. Reset the language to English (US) by following this guide https://support.google.com/chromebook/answer/1059492?sjid=2233643064172923628-NC
- Bookmarks
Many school bookmarks are available in the managed bookmarks folder. To access common bookmarks, open the browser and click the 'YES Websites' folder in the bookmarks bar. If the folder isn't showing, right click the bookmarks bar and ensure 'Show YES Websites' is selected.
PowerTeacher
Powerteacher is used to take class attendance.
Log in at https://yescharter.powerschool.com/teachers/pw.html
Submit a support ticket if you do not know your credentials
How to take atttendance: https://www.youtube.com/watch?v=EQdCSNkYGMo
Clever
Clever syncs both teacher and student accounts to a selection of websites. Clever will typically sync any changes to your class enrollments within 48 hours.
Log in by visiting https://clever.com/in/yescharter and clicking the login button. Log in to your google account if prompted.
Learn how to add new websites your portal:
Services synced through clever:
* Google Classroom
* IXL
* Amplify
Google Classroom
Your class rosters will be synced to google classroom through clever once enrollments are finalized.
When first signing in to google classroom you may need to be approved as a teacher, select "Teacher" as your account type and then submit a support ticket to request approval.
Learn what you can do with google classroom
IXL
Log in to IXL through clever by following the instructions to log in to clever, then click the IXL icon under 'District Resources'.
Students will take periodic diagnostic assessments throughout the school year to gauge their academic progress. The schedule of the testing windows will be decided by the principal and administrators.
Get started by viewing the YES Charter IXL teacher training from fall 2025:
https://drive.google.com/file/d/1FIbS8ox6xXF5VPpgaINppArobRDhHTyw/view?usp=sharing
GoGuardian
GoGuardian is used to filter and monitor student's browsing activity.
Log in by visiting https://account.goguardian.com/ and clicking the Log in with google button and logging in to your google account if needed.
If you're not able to log in please submit a support ticket. GoGuardian is used in 2nd grade and above.
Create a goguardian scene to allow or block students from visiting websites and then start a session to apply your scene to your class:
Getting Started With GoGuardian
Learn how to override a school wide blocklist for your class
ParentSquare
Use parentsquare to communicate with your student's families.
To log in visit https://www.parentsquare.com/signin and click the 'Sign in with google' button. Log in to your google account if required.
Learn how to send a notification to your class
Learn how to send a direct message to one or more parents
View all support articles for teachers https://parentsquare.zendesk.com/hc/en-us/sections/203057986-Teachers
Microsoft Office 365
Log in to microsoft office products using your google account credentials. If you have not signed in before you may need to have a license assigned in order to access MS Office Products (Word, Excel, Powerpoint), please submit a support ticket to request a license.
1Password
1password is used manage and share passwords among teachers and staff members. Using a password manager is recommended if you'll need to keep track of passwords for multiple different accounts. Please submit a support ticket to request an account.
CAASPP
Log in at https://mytoms.ets.org/
If you do not have an account or don't know your credentials, please submit a support ticket.
Students in 3-8th grades will be required to take the statewide CAASPP tests at the end of the year.
A variety of practice assessments and preparation tools are available to allow students to help prepare students for the CAASPP tests.
Review written documentation at https://ca-toms-help.ets.org/caaspp-otam/administering-to-students/dfa-scripts/
How to administer the CAASPP: https://www.youtube.com/watch?v=hT3M_vngLRk
Intro to interim tests provides information about different test types (IAB, FIAB, ICA) and how they might be used in the classroom https://www.youtube.com/watch?v=MNtK2BVz5-8
How to administer the interim assessments provides a guide on how to begin an interim assessment sessionhttps://www.youtube.com/watch?v=VMZzjI2mIPs
Scoring Interim Assessments provides information on how to score interim tests that require hand scoring, such as essay questions.https://www.youtube.com/watch?v=muILb7O0mbs
Understanding CERS gives a quick overview of how to access your students interim assessment resultshttps://www.youtube.com/watch?v=0SdlokrePAc
CERS for teachers webinar gives a more in depth look at CERS https://www.youtube.com/watch?v=ms6uBNCLaHk
To get an idea of how other teachers are using the interim assessments throughout the year, take a look at this section of one of the CAASPP webinars.
More videos are available on the CAASPP youtube channel https://www.youtube.com/@CAASPPELPAC
Most of the tools available can be accessed using the buttons at the top of the caaspp homepage https://www.caaspp-elpac.org/