YES Charter Academy Helpdesk

Staff Introduction Documentation (6 articles)

👦YES Helpdesk - How to Submit a Ticket
Updated: Friday, January 19, 2024 case submit submit a case submit a ticket ticket
💻Windows 10 - How to login to a Windows Device
Updated: Thursday, December 8, 2022 log in log-in
💻 Staff Computer Use/Storage Guidelines
Updated: Wednesday, December 28, 2022 device terms staff computer use staff rules staff use terms and conditions
🌎Microsoft - M365 & Teams Account Login Instructions
Updated: Wednesday, January 4, 2023 access excel microsoft outlook powerpoint teams word
🔵Google - How to Sign In: Student Chromebooks
Monday, June 20, 2022 chromebook login student computer student sign in
🔵Google - How to Setup and Enable 2 Factor Authentication (2FA)
Updated: Tuesday, June 7, 2022 google 2 factor google 2fa setup 2fa

Broken Device Policies
Updated: Thursday, June 8, 2023 broken device policy chromebook student computer
CAASPP Secure Browser Chromebook Support
Monday, November 14, 2022 caaspp chromebook testing
💻 Student Computer Use/Storage Guidelines
Updated: Wednesday, July 26, 2023 chromebook guidelines storage guidelines acceptable use policy student computer
💻Windows 10 - Extended vs Duplicate Display Options
Updated: Tuesday, June 7, 2022 display duplicate extend screen windows display

🤖Android - Why Won't my Phone get my Emails?
Updated: Tuesday, June 7, 2022 android gmail gmail android mail
🍏iOS - Why Won't my Phone get my Emails?
Updated: Tuesday, June 7, 2022 apple email email gmail ios

View CAASPP Assessment Responses For Your Students
Wednesday, October 26, 2022 assessments caaspp cers
Obtaining Student CAASP Scores
Updated: Thursday, October 20, 2022 caaspp
📝CAASPP Testing - Interim/Summative Instructions
Updated: Thursday, September 29, 2022 caaspp testing interims
📝CAASPP Testing - Purple Puzzle Piece (Read&Write)
Updated: Tuesday, June 7, 2022 purple puzzle piece
📝CAASPP Testing - Retrieve Student Results
Updated: Friday, November 18, 2022 caaspp caaspp student reports report student reports test results
📝CAASPP Testing - Tools Permitted for Testing
Updated: Friday, November 18, 2022 caaspp caaspp testing testing tools
📝CAASPP Testing - Tools, Supports, and Accommodations Full List
Updated: Tuesday, June 7, 2022 accomodations caaspp california ela math science supports testing
📊Reporting - CAASPP Math & ELA School Comparison Charts report.
Updated: Monday, August 22, 2022 caaspp caaspp school reports reports school reports

⭐Renaissance - How to restrict student book-level range (MyOn)
Updated: Thursday, September 8, 2022 book level booklevel myon restriction
⭐Renaissance - How to get students to start a STAR Testing Session
Updated: Friday, September 2, 2022 rennaissance student testing
⭐Renaissance - How to Pull Reports for Student Scores
Updated: Saturday, August 27, 2022 accelerated reader reporting star student scores
⭐Renaissance - How to Add Students to courses and Create Courses
Updated: Monday, August 22, 2022 rennaisance setup
⭐Renaissance - MyOn and Accelerated Reading (AR) Resources
Updated: Monday, August 22, 2022 ar library myon rennaisance reources

Access or Recover An Account Protected With 2 Factor Authentication
Wednesday, October 12, 2022 2 factor authentication 2fa google password
👨‍🏫Google Classroom - How to add a Student
Updated: Tuesday, June 7, 2022 google classroom how to add a student
👨‍🏫Google Classroom - How to Invite Parents/Guardians
Updated: Tuesday, June 7, 2022 google classroom invite parents
🔵Google - Where do I find our websites for school? How Do I request more?
Updated: Tuesday, June 7, 2022 bookmarks websites
🔵Google - How do I backup my PC? (Google Drive)
Updated: Tuesday, June 7, 2022 backup backup computer
🔵Google - How to clear your Cache (Slow Chrome)
Updated: Tuesday, June 7, 2022 cache clear slow chrome
🟥Jamboard - How to Switch Jamboard to Computer
Updated: Tuesday, June 7, 2022 hdmi hdmi laptop jamboard laptop jamboard screen
🟥Jamboard- Side Panel Controls
Updated: Tuesday, June 7, 2022 jamboard jamboard controls

School Application & Website Summary
Updated: Monday, March 6, 2023
Logging In To Renaissance/MyOn
Updated: Friday, January 20, 2023 renaissance
How To Access Your Student Email
Updated: Friday, January 20, 2023 email
Editing Report PDF Templates in Powerschool
Updated: Wednesday, October 12, 2022 powerschool
Syncing Your Roster In Lalilo
Updated: Tuesday, March 14, 2023 lalilo
Log in to Step Up to Writing with 1Password
Updated: Tuesday, September 27, 2022 1password stepuptowriting
Powerschool -Transfer a Student From Enrollment to The Main School
Updated: Wednesday, September 28, 2022 enrollment powerschool
How To Create A Typing Club Account
Updated: Thursday, September 15, 2022

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